Do Process Management programs stifle innovation??
This interesting article (quick sign up required, sorry!) at Knowledge@Wharton dives in the world of process management programs and their hindrance on innovation. They can become blinders to your company’s innovation when too much focus is placed on efficiency improvement:
Companies need to balance two types of activities: improving current operations to be competitive in the short term, and exploring for new knowledge for the future. Swinging back and forth between enthusiasm for process management or for new innovation, says Benner, doesn’t achieve the balance. Too much process management across all levels of an organization makes it easier to implement but can strangle bolder, breakthrough innovations. Conversely, it’s difficult to focus on systematic, continuous improvement in quality and cost if the entire organization is focused on big innovations for the future.
- Knowledge@Wharton
